Limited Warranty for Desks 

Effective Date: Time Of Purchase 

Product: Desks

Warranty Coverage: This Limited Warranty applies to the original purchaser of the Desk and covers any defects in material or workmanship under normal use during the Warranty Period. The Warranty Period is 3 years from the date of purchase.

What is Covered

  • Manufacturing Defects: We will repair or replace any Reception Desk that proves to be defective in materials or workmanship under normal use.
  • Components Covered: This warranty covers the main structure, surface finish, drawers, and hardware components of the Reception Desk.

What is Not Covered

  • Normal Wear and Tear: This warranty does not cover damages that result from normal use, such as scratches, dents, or wear of surfaces over time.
  • Improper Use or Installation: Damages resulting from improper use, handling, installation, or modifications by the purchaser or third parties are not covered.
  • Accidental Damage: This warranty does not cover damage caused by accidents, spills, or any acts of nature (e.g., floods, fires, earthquakes).
  • Cosmetic Damage: Cosmetic damage that does not affect the functionality of the product is not covered.

Warranty Service

If your Reception Desk develops a defect within the Warranty Period, please follow these steps to obtain warranty service:

  1. Contact Us: Email our customer service team at info@receptioncountersolutions.com with your proof of purchase, a description of the defect, and any relevant photos.
  2. Inspection: We may require you to send the product or defective part(s) back to us for inspection.
  3. Repair or Replacement: If a defect covered by this warranty is confirmed, we will, at our discretion, repair or replace the defective part or the entire product. We will cover the cost of shipping for any replacement parts or repaired products back to you.

Limitation of Liability

Our liability under this warranty is limited to the repair or replacement of the defective product or part. This warranty does not cover any incidental or consequential damages, including but not limited to loss of use, loss of time, or inconvenience.

Governing Law

This warranty shall be governed by and construed in accordance with the laws of Ventura California.